Timely Updates to Help You Stay Connected to Your Plan
Use these tools to keep you informed.
Did you know that there are multiple ways for UnitedHealthcare Group Medicare Advantage plan members to get plan updates? Options such as downloading the UnitedHealthcare® app, signing up for helpful calls, and opting in to paperless and texting updates help make it easy to stay connected to your plan information. Learn about how each option works below.
UnitedHealthcare app
The UnitedHealthcare app gives you access to plan details in an instant, whether you’re at home or on the go.* You can look for care options and estimate out-of-pocket costs, learn what your plan covers, view claims and more.
Here’s what to know:
- Some plans include access to virtual care, which can be scheduled in the app
- Depending on your plan, prescription refills may be ordered in the app, helping you get medication on time; you can also see prices and find pharmacies
- The app includes a digital copy of your member ID to show when checking in for health appointments
To download the app, visit the Apple® App Store® or Google Play.
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Sign up for helpful calls
When you sign up for helpful calls, you’ll get reminders about health care screenings and information about your plan to keep you informed. This service helps you get the most from your plan. With so much to explore, these calls can keep you up to date about your options.
To sign up for these plan updates, visit your member site or the UnitedHealthcare app. Or call the number on your member ID card.
Go paperless
In some cases, paperless communications can be the simplest way to get regular plan updates. With safe, secure online access to your health documents, you can quickly find what you need anytime. This also helps cut down on the amount of paper mail you receive while still getting plan updates in one place.
Paperless delivery can be used for benefit and plan information, claims billing and payments, health care reminders, programs and services. When new communications and statements are ready online, you’ll get an email to let you know.
Interested in going paperless? Sign in to your member site to update your communications preferences to Paperless.
Opt in to text updates
Get text updates sent straight to your phone or tablet. This is a simple way to get plan updates at your fingertips.
You can also choose which types of topics you want to get text updates about. These include benefit and plan information, claims billing and payments, health care reminders, programs and services.
To start getting text updates, sign in to your member account and select Communication Preferences.
Ready to get started with timely updates? First, review these reminders:
Click here to print this checklist
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This publication is for informational purposes only and does not replace the care or advice of a doctor. Always talk with a doctor before beginning any exercise program, therapy or medication. Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare. This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments and restrictions may apply. Benefits, premium and/or copayments/coinsurance may change on January 1 of each year. UnitedHealthcare does not provide any assurances nor accept any responsibility or liability regarding the quality, nutritional value, or safety of the included recipes.
*The UnitedHealthcare app and text opt-in may not be available for all plan types.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.
All UnitedHealthcare members can access a cost estimate online or on the mobile app. None of the cost estimates are intended to be a guarantee of your costs or benefits. Your actual costs may vary. When accessing a cost estimate, please refer to the Website or Mobile application terms of use under Find Care & Costs section.
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